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Coronavirus - Status Update
17th March - updated 14th July. We are fully operational and shipping as normal.
International tracked shipping is available, but to safeguard your order we have temporarily withdrawn international non-tracked shipping. Please note that quarantine and lockdown arrangements in your country could mean that your parcel might take longer than usual to arrive. In the UK, standard and tracked shipping are both still available, but you should expect extended delivery times.
In the meantime, please accept our apologies for any delay, stay safe, and bear with us whilst we work with you through this difficult time.
Beaufort pen kits rank amongst the highest quality pen kits available worlwide
Worldwide agents for Bock fountain pen nibs. Fountain pen nibs to fit a wide range of pen kits and commercially made fountain pens
Check our boutique range of sumptuous fountain pen inks
Pen blanks, pen blanks, pen blanks. We have a huge range of pen blanks in wood and acrylic, from talented artisan makers and renowned international producers

Privacy & Cookies


PRIVACY
Beaufort Ink is committed to ensuring that your privacy is protected. It is impossible to function as a retailer without collecting certain information, if only to fulfil orders, and this policy sets out what data we collect and how we use it, which we do in accordance with the EU General Data Processing Regulations (GDPR) and the UK Privacy & Electronic Communications Regulations (PECR)

We reserve the right to alter or amend our privacy policy from time to time by updating this page, which was published on 6th May 2018 and last updated on 2nd August 2019.

What personal data do we collect?
Depending on the level of contact you have had with us and your interaction with our website, we may collect personal identifiers including your name, address, business name, email address, phone number and IP address.

Why?
We use personal identifiers for the purposes of fulfilling orders and recording order history, for upholding warranties and providing customer support, for replying to enquires and fulfilling requests for information, and for direct marketing purposes such as occasional newsletters regarding our products, services and special offers, from which you can unsubscribe at any time. The above forms the basis in law by which we hold personal data, which we have a legal obligation to store for a minimum of 7 years. Beyond the requirements necessary for online ordering and order fulfillment, your data is not shared with any other parties.

What other information do we collect?
In addition we may collect your browser type and version, operating system, referral source, length of visit, page views and website navigation paths.

Why?
This additional information is used anonymously to monitor and analyse the performance, relevance and effectiveness of our website and marketing strategies, and in pursuit of our legitimate interests in seeking to develop and grow our business, which together form the basis in law by which we collect and hold it.

What about payment details?
We do not store any payment processing details. All online transactions are processed securely through one of our two merchant services providers, SagePay and PayPal, according to your choice. Your credit card or debit card details and any necessary personal data are transmitted to them using SSL encryption software when your order is placed and we are informed only that payment has been made, not of your card details.

All telephone and mail orders are processed by us using the credit card or debit card details you provide at the time. Those details are not stored and once they have been used for the purpose of processing your order they are destroyed.

Our e-commerce and merchant services procedures are fully certified PCI compliant.

Protecting your data
Rest assured that the data we hold is kept securely, that physical and encrypted electronic means are in place to protect it, and that beyond what is necessary for the fulfilment of our contractual obligations to you as a customer, your personal data is not shared with third parties unless required to do so by law.

If you would like to get in touch about our privacy policy or would like to amend your preferences with regard to our direct marketing, please contact our Data Protection Officer (DPO). You can do so by writing to us at our normal business address, which is Great Wotton Cottage Studios, Colebrooke, Crediton, Devon, EX17 5DL, or by emailing us at our normal email address, which is [email protected]

COOKIES
A cookie is a small file that allows web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our website uses cookies to administer our shopping basket and checkout, to relay encrypted details of your transaction to our merchant services providers, to manage the layout of our web pages according to the device and browser you are using, and to remember your details for your next visit if you choose, and to administer the interface and provision of our customer account facilities. In addition, we use traffic logging cookies from legitimate external parties, including Google and Facebook, for the purposes of monitoring and analysing our website.

Cookies are stored by your own computer or device. You can choose not to allow or store cookies by altering the settings of your browser, however if you chose not to allow them, in common with most other websites, some functions of our website may cease to work and/or may no longer be accessible.
Beaufort pen kits rank amongst the highest quality pen kits available worlwide
Worldwide agents for Bock fountain pen nibs. Fountain pen nibs to fit a wide range of pen kits and commercially made fountain pens
Check our boutique range of sumptuous fountain pen inks
Pen blanks, pen blanks, pen blanks. We have a huge range of pen blanks in wood and acrylic, from talented artisan makers and renowned international producers
Blog

All about IPG fountain pen nibs - they are not all what you might think 25 Jun 2020 09:00:00 Phil - Beaufort Ink From time to time I spot ill informed and sometimes frankly misleading explanations of so called ...

A great new concept in fountain pens - The Lethaby Ion is going places 8 Apr 2020 18:00:00 Phil - Beaufort Ink It’s always rewarding to work with up and coming professional pen makers, several of whom go ...

The pen assembly press has come of age 27 Mar 2020 18:00:00 Phil - Beaufort Ink We’d like to introduce you to our brand new pen assembly press - and what’s different ...

15% off premium plated Sirocco pen kits 13 Mar 2020 11:00:00 Phil - Beaufort Ink We're having a bit of a clear out. We've decided to slightly change the configuraion of ...

DiamondCast pen blanks now fully re-stocked 4 Feb 2020 10:00:00 Phil - Beaufort Ink DiamondCast pen blanks tend to fly out of our door pretty quickly. Why are they so ...

What will Brexit mean for our overseas customers? 28 Jan 2020 22:00:00 Phil - Beaufort Ink Whether you’re happy about Brexit or sad, for it or against, cheering from the rooftops or ...

Happy Christmas from Beaufort Ink 24 Dec 2019 10:00:00 Phil - Beaufort Ink A bit of downtime for us as we stop for a few days over the festive period. It's been quite a ...

My word - what talented customers we have! 18 Oct 2019 09:00:00 Phil - Beaufort Ink Take a look at Garcia-Deschacht and the amazing handmade fountain pens they produce. We’ve ...

How to get a free Beaufort pen kit 1 Oct 2019 17:00:00 Phil - Beaufort Ink We're giving away free pen kits until Sunday 6th October. Buy 5 or more Zephyr pen kits in ...

Upgrading the nib in a Kaweco Dia2 fountain pen 25 Sep 2019 08:00:00 Phil - Beaufort Ink Who knew you could fit a larger nib in a Kaweco? Most Kaweco fountain pens are supplied with a ...

01363 84686
Beaufort Ink
Great Wotton Cottage Studios
Colebrooke
Crediton
Devon
United Kingdom
EX17 5DL
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